For some positions, the best way I’ve found to tie the learning together is a full checklist of all tasks—first to be demonstrated by the trainer, then performed by the trainee.

A learning journal is a great tool for retail and other positions with digital training material, because it gives the learner something to refer back to and aids the trainer in progress tracking.

One of my favorite challenges is determining the best way to verify skills and track progress while honoring the spirit of the tasks.

A behavioral observation guide is simple and powerful enough to do just that.