One of my favorite challenges is determining the best way to verify skills progress while honoring the spirit of the tasks and behaviors we’re asking them to learn.

Microsoft Word
Adobe Illustrator
Adobe Illustrator

By leveraging our online DocuTools Gallery, I developed a document template for all training manuals, as well as a Document Parts gallery accessible to all training organizations.

Microsoft Word
DocuTools

A corporate-wide initiative to standardize the Alterations new-hire process across several hundred stores, requiring at least half-dozen people to coordinate across the country for each new associate.

A training design template for course structure with icons for learning types, space for module and section times, and material sources.

Microsoft Word
Adobe Illustrator

A document template that hides facilitator-only content while creating the document. Hide or show the content before printing turns a participant guide into a facilitator guide.

Microsoft Word
DocuTools